Westpac
- Westpac
- Australia
The project was focused on; to make the customers aware of the ASIC rules and regulation wherein, if the customer does not touch the money for seven years, the ASIC cease it. So, a process was brought in place by Stalione team wherein; the customers were made aware of the situation through thorough documentation and well-written script for staffs, which also helped the process in retaining the money. Throughout the restructuring of the project, we followed the Agile methodology with MS Visio and Smart Sheet.